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As Juliet so movingly noted, “What’s in a name? That which we call a rose, by any other name would smell as sweet.” But when it comes to physician on-call schedules, it’s easy to get tripped up by terminology. Regional differences, verbal shorthand, and site-specific lingo can prevent hospital staff from understanding one another. Here’s […]

The digitization of healthcare was slow out of the gate, but was spurred on by 2009’s Health Information Technology for Economic and Clinical Health (HITECH) Act. The HITECH Act financially incentivized the “meaningful use” of technology in the healthcare setting, which encompassed everything from electronic health records to electronic prescribing. While facilities were galloping toward […]

At a time when hospitals must count every penny, the promise of free on-call scheduling software sounds appealing. But, as novelist Kurt Vonnegut famously said, “In this world, you get what you pay for.” This is especially true when it comes to free on-call scheduling software. That’s because, all too often, offers of free software […]

Communication between hospital administrators and physicians is critical. When both are on the same page, hospital operations hum along, patients are seen in a timely manner, and the staff is satisfied. But when hospital-physician communication is out of sync, there’s a trickle-down effect that negatively impacts patients, medical staff, and non-medical staff. These four scenarios, […]

Every organization worth its weight has a strategic plan, along with goals and objectives. In healthcare organizations, goals and objectives can do more than impact the bottom line; they can have life-and-death consequences. Increasing efficiency and boosting productivity are perennial staples of organizational plans. Communication is a central driver in achieving these objectives. Everyone, from […]

Even though the economy has largely bounced back from The Great Recession of 2008 and the U.S. unemployment rate is at a historic low, businesses across the country remain focused on doing more with less. The same is true for hospitals, which have been focused on value-based care since the enactment of the Affordable Care […]