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Verizon’s “Can you hear me now?” slogan is still reverberating in hospital offices and corridors – only now the question on everyone’s lips is, “Didn’t you get my message?” Hospital communication challenges wax and wane, but the claim that an intended recipient never received a time-sensitive message is one that endures. Researchers have delved deeply […]

While many small and rural hospitals rely on generalists or hospitalists to care for critically ill patients, larger facilities have long embraced an ICU paradigm that utilizes intensivists to minister to their sickest patients. Intensivists, who are certified by the American Board of Internal Medicine or the American Board of Emergency Medicine, have had specialized […]

As Juliet so movingly noted, “What’s in a name? That which we call a rose, by any other name would smell as sweet.” But when it comes to physician on-call schedules, it’s easy to get tripped up by terminology. Regional differences, verbal shorthand, and site-specific lingo can prevent hospital staff from understanding one another. Here’s […]

The digitization of healthcare was slow out of the gate, but was spurred on by 2009’s Health Information Technology for Economic and Clinical Health (HITECH) Act. The HITECH Act financially incentivized the “meaningful use” of technology in the healthcare setting, which encompassed everything from electronic health records to electronic prescribing. While facilities were galloping toward […]

At a time when hospitals must count every penny, the promise of free on-call scheduling software sounds appealing. But, as novelist Kurt Vonnegut famously said, “In this world, you get what you pay for.” This is especially true when it comes to free on-call scheduling software. That’s because, all too often, offers of free software […]

Communication between hospital administrators and physicians is critical. When both are on the same page, hospital operations hum along, patients are seen in a timely manner, and the staff is satisfied. But when hospital-physician communication is out of sync, there’s a trickle-down effect that negatively impacts patients, medical staff, and non-medical staff. These four scenarios, […]