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Patient satisfaction has become a strategic focus for healthcare organizations across the country. This isn’t surprising, as patients have assumed more of a consumer role in their healthcare. Meaning, hospitals must now make sure their patients remain satisfied with the quality of care they received. The most common way to measure patient satisfaction is via […]

As a medical services professional, it is your responsibility to ensure that administration and hospital employees are able to access specific information. Often, the challenge is providing this information when they need it. Accessibility is important, especially in the healthcare industry. Healthcare professionals are seeing more and more patients. So consequently, they do not have […]

With new technology and legislation, healthcare leaders face a daunting task: keeping patients safe and physician and employees satisfied -- while simultaneously battling uncertain mandates of healthcare reform. These factors are placing never-before-seen demands on the leaders in healthcare. Here is a list of important leadership qualities in healthcare Tech Savvy Technological advancements have completely […]

Healthcare is arguably the only major industry in the world that hasn’t fully embraced automation. Currently, many facilities are taking advantage of wearable technology, electronic health records, and automated patient discharge and follow-up, but there are still several routine activities that are not yet automated. There are many benefits of automation in healthcare, including labor […]

Every workplace environment faces its share of daily challenges. In the healthcare industry, where hours are long and expectations are high, healthcare workers suffer from occupational stress. Often because they are faced with strict compliance regulations, they may not have enough time or social support at work. This can lead to severe distress, and physician […]

We all know what it feels like to be burned out -- to be spent and fried after a long shift. According to Jama Internal Medicine, burnout is more common among physicians than other workers in the United States. Furthermore, research suggests that many physicians experience professional burnout -- a syndrome characterized by emotional exhaustion, […]