Automated On-Call Schedules: Benefits to the Healthcare Industry

With the healthcare industry continually looking to cut spending while improving efficiency, the automation of manual tasks has become a focus for performance improvement. Bureau of Labor Statistics data show that the demand for healthcare will continue to rise through at least 2024, while the number of healthcare professionals to care for patients will lag behind. These pressures have driven the healthcare industry to adopt automation to streamline time-consuming tasks -- such as creating physician automated on-call schedules.

In hospitals throughout the country, medical services professionals and their physician colleagues are still creating their on-call schedules by hand. It is not uncommon for this process to take 15-20 hours to draft just one schedule. Performing tasks manually in the hectic hospital environment can jeopardize the accuracy and timeliness of updates to the call schedule. What’s more, the workflow interruptions that MSPs face throughout the day - incoming calls; questions from physicians, administrators and other staff; and repeated requests for physician contact information - create stress by making it difficult to complete critical tasks on time.

That's where MDsyncNET comes in. MDsyncNET’s automated web-based software enables MSPs and other authorized users to implement and update real-time call schedules. This saves facilities money, increases job performance, and improves both physician and patient satisfaction.

Here are 4 benefits of automation in healthcare -- featuring MDsyncNET’s software to devleop physician automated on-call schedules.

1. Reduces spending

Administration expenses are an ongoing burden for the healthcare industry. Many experts note that this is due to the industry’s largest cost center: staffing. However, the good news is that many facilities are reducing expenses by eliminating manual, time-consuming tasks -- such as creating automated physician on-call schedules.

With MDsyncNET’s automated on-call scheduling software, common mistakes are eliminated and repetitive duties are minimized, which impacts the facility's bottom line. Further, since the software is web-based, less money is spent on printing and faxing schedules.

2. Enhances job performance

When facilities examine the manual process of creating on-call schedules, they often find that it is time consuming and distracts hospital employees from doing their primary jobs. MDsyncNET’s automated software enhances job performance by reducing the amount of time spent creating on-call schedules so providers can focus on their primary role -- patient care.

3. Improves physician satisfaction

Although practicing medicine is meaningful and fulfilling, it is also demanding and stressful. While quality scheduling won’t fix every problem in healthcare, it surely can help. Automated on-call schedules provide physicians with a better work/life balance, which enables them to provide patients with better care.

4. Increases patient satisfaction

Taking time to locate on-call physicians with outdated schedules or contact information is frustrating to the staff. Getting these calls right the first time with schedules that are immediately updated and available allows your staff to connect with physicians faster and get patients the help they need in the least amount of time.

The benefits of automation in healthcare are many. Overall, applying automation to healthcare reduces spending, enhances job performance, improves physician satisfaction, and increases patient satisfaction. MDsyncNET’s physician on-call scheduling software has all of these benefits and more. To learn about streamlining processes in your facility using automation, request a free demo.