On-Call Scheduling Software

Simplified and in real-time

On-Call Scheduling Software

If you’re still creating on-call schedules by combining e-mails, faxes, phone calls, and voicemails into a word document or spreadsheet, then you know how costly this can be in terms of time, money, and resources. Simplify your physician on-call scheduling process today using our on-call scheduling software. Sharing schedule information online in real time ensures schedule accuracy and staff efficiency.

Capabilities of On-Call Scheduling Software

  • Access on-call schedules with any Internet-connected computer, tablet, or smart phone.
  • View real-time schedule information
  • Control multiple levels of user permissions
  • Notify staff of changes to the schedule immediately with one click.
  • Track on-call scheduling and user profile changes with the History feature. Identify at a glance who, when, and what changes have been made.
  • Pay for Call reports enable your accounting team to know instantly how many shifts and total hours each physician is working.
  • Create facility-wide on-call schedules up to one year in advance for physicians, administrators, and employee groups.
  • Physician on-call schedules saved indefinitely for EMTALA compliance.

Benefits to your Organization

While learning a new system may seem daunting at first, the reality is that MDsyncNET’s on-call scheduling software takes only one day of training to get started. Once in place, your organization will greatly benefit by eliminating a time-consuming, manual on-call scheduling process and switching to an automated process with MDsyncNET. When we first start working with clients, their schedules tend to look like this:

On Call Schedule Graphic

This type of call schedule is nearly impossible to keep in real-time, and due to its complexity, is also difficult to read. This can lead to errors in contacting the appropriate on-call physician at any given time.

With a call schedule like the one above, all communication goes through a “Great Decoder.” This is usually one person or a small group of people who are tasked with managing the department and clinic call schedules. Emails, faxes, and voicemails are collected by this central person, who converts the schedule information into a single spreadsheet for the entire healthcare facility to view. Distribution of the schedules is usually fragmented, with each group having its own preferred method of receiving the most up-to-date information. This cumbersome process gives rise to frequent errors and miscommunication.  

The communication flow for a traditional on-call scheduling process that runs through a Great Decoder looks like this:

Manual vs Automated Call Schedules Graph

Improve Efficiency and Accuracy with On-Call Scheduling Software

Keeping up with faxes, phone calls, and handwritten notes, and tracking down the most accurate on-call information, distracts healthcare facility employees from efficiently doing their primary jobs.  By eliminating these manual processes in favor of real-time, web-based automation, authorized staff can access and update the schedule at any time from inside or outside the facility. So whether employees are at their work stations, in a clinic, at home, or on the go, they can see the on-call schedules and make timely updates. This gives you the peace of mind that when a crisis happens, the on-call schedules will be accurate and accessible to physicians and other users as needed.  

With MDsyncNET’s on-call scheduling software, instead of having one “Great Decoder,” each call group can be its own administrator and make schedule changes in real time. By decentralizing this process, many of our clients have gained improvements in productivity while boosting morale.

The flow of MDsyncNET’s solution looks like this:

On-Call Scheduling Solution

Enhance Patient Care

Patients receive faster care when physician contact information is up-to-date and on-call schedules are in real-time. Enable your staff to connect with physicians faster and get patients the help they need with the least amount of time and effort.

Increase Physician Satisfaction

No more calls to the wrong physician in the middle of the night. Accurate call schedules make for happier physicians.

Optimize Employee Satisfaction

When a call is made to the wrong physician or not according to their call instructions, it can cause frustration for the doctor, and stress for the employee who may be reprimanded for the error. With a manually-updated scheduling process, these errors happen more frequently and undermine employee confidence in the schedules. Since MDsyncNET’s on-call scheduling software enables real-time updates, employees need not worry about the repercussions of an outdated schedule.

Save Money

When multiple departments within your facility print schedules every single day, related costs such as ink, paper, and wear and tear on copiers and fax machines quickly add up and affect your bottom line. Eliminate these unnecessary expenses with MDsyncNET’s on-call scheduling software.

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  • Anesthesia
  • Cardiology
  • Dermatology
  • Dental
  • Ear, Nose, Throat
  • Emergency Department
  • Endocrinology
  • Endoscopy
  • Family Practice
  • Gastroenterology
  • General Surgery
  • Hematology / Oncology
  • Hospitalist
  • Infectious Disease
  • Intensivist
  • Internal Medicine
  • Interventional Cardiology
  • Neonatology
  • Neurology
  • Nephrology
  • Neurosurgery
  • OB/GYN
  • Oncology
  • Ophthalmology
  • Oral Surgery
  • Orthopedics
  • Palliative Care
  • Pathology
  • Pediatrics
  • Pharmacy
  • Physician Offices
  • Plastic Surgery
  • Podiatry
  • Psychology
  • Pulmonary
  • Radiology
  • Residency Programs
  • Surgery
  • Thoracic
  • Trauma
  • Unassigned
  • Urology

Common employee on-call schedule groups created in MDsyncNET.com:

  • Admin on Duty
  • Courier
  • Diabetic Educator
  • Dialysis Center
  • Information Technology
  • Nurses
  • Operating Room
  • Pharmacy
  • Security
  • Snow Removal
  • Surgery Scrubs
  • Transcription
  • Ultrasound

Medical facilities that benefit from MDsyncNET.com:

  • Hospitals
  • Single Specialty Practices
  • Academic Departments
  • Call Access Centers
  • Multi-Specialty Practices
  • Ambulatory Surgery Centers
  • Community Health Centers
  • Diagnostic Imaging Centers
  • Home Health / Hospice
  • Assisted Living /  Long-Term Care
  • Public Health Departments
  • Medical Transfer Centers
  • Urgent Care Centers
  • Medical Clinics

Satisfied Customers

We have many satisfied customers. Here are a couple of short quotes explaining how MDsyncNET has helped them.


“Our on call system was totally paper-based. It required multiple copies to be distributed each time a change was made. The reality was that about 90% of the time the paper schedules were out-of-date. MDsyncNET allows changes to be made and schedules to be viewed in real-time. No more calls to the wrong practitioner.”  J Basler Ex CEO, Henry County Hospital


“We desperately needed to reduce the amount of time it took to communicate schedules and updates. MDsyncNET does this and much more saving valuable time for me and my staff!”  Janice A. Krehel, BA, CPCS, CPCSM Director Medical Staff Services, Central Peninsula Hospital


“Not only are we helping our environment by saving trees, we have greatly reduced our expenses by lowering our use of paper and fax cartridges.”  Kay Kelly, Credentialling Specialist, Westcare Health Systems

Client Testimonials

Read what our clients say...

  • “I am very satisfied with MDsyncNET. It saves me time and money. Brad and his team are very responsive to any of my questions.”
    Mary Hicks Director Medical Staff Services
  • “Just wanted to let you know how much easier this system makes my life!”
    V Owens Patient Services, HBH
  • “A one-stop shop for hospital to practitioner communications. A great way to unify communications between hospital employees and physicians.”
    Dr. M Fletcher Vice President of Medical Staff Services

Schedule a FREE Consultation

Call Now 888-506-5061 or fill out our form

On-Call Scheduling Software
Service Type
On-Call Scheduling Software
Provider Name
1075 Broad Ripple Ave, Suite 241,46220,
Telephone No.888-506-5061
Visit MDsyncNET for your on-call scheduling software needs. If you’re still creating on-call schedules by combining e-mails, faxes, phone calls, and voicemails into a word document or spreadsheet, then you know how costly this can be in terms of time, money, and resources.