Benefits to your Organization
While learning a new system may seem daunting at first, the reality is that MDsyncNET’s on-call scheduling software takes only one day of training to get started. Once in place, your organization will greatly benefit by eliminating a time-consuming, manual on-call scheduling process and switching to an automated process with MDsyncNET. When we first start working with clients, their schedules tend to look like this:
This type of call schedule is nearly impossible to keep in real-time, and due to its complexity, is also difficult to read. This can lead to errors in contacting the appropriate on-call physician at any given time.
With a call schedule like the one above, all communication goes through a “Great Decoder.” This is usually one person or a small group of people who are tasked with managing the department and clinic call schedules. Emails, faxes, and voicemails are collected by this central person, who converts the schedule information into a single spreadsheet for the entire healthcare facility to view. Distribution of the schedules is usually fragmented, with each group having its own preferred method of receiving the most up-to-date information. This cumbersome process gives rise to frequent errors and miscommunication.
The communication flow for a traditional on-call scheduling process that runs through a Great Decoder looks like this: