Under the Emergency Treatment & Labor Act (EMTALA), emergency departments that accept Medicare reimbursement are required to examine a presenting patient in order to determine whether an emergency medical condition exists. If so, the ED is required to either treat the condition or stabilize the patient and transfer them to another hospital. In another vein, a hospital with specialized services, such as a trauma center, is required to accept transfers unless the hospital is at capacity.
Specialists on call can provide immediate and specialized care to patients who need it. This is especially important in emergency situations, when patients may not be able to wait for a specialist to come to the hospital. While EMTALA does not require specialists to be on call around the clock, it is in a hospital’s best interest to have specialists at the ready. By having specialists on call, the hospital can not only serve patients, but can also avoid patient transfers that negatively impact the organization’s revenues.
Specialists on call can also help to improve the quality of care that patients receive. They can provide their expertise and advice to the emergency department physicians, and they can help to ensure that patients receive the correct treatment. Finally, specialists on call can help to reduce a patient’s risk of complications. When patients receive timely and specialized care, they are less likely to develop complications that result in readmission.
The benefits of having on-call specialists include:
The challenges that hospitals face in having specialists on call include:
On-call scheduling software can help hospitals in a number of ways, including:
Scheduling software can be a valuable tool for hospitals that are looking to streamline their specialists on call scheduling process.
MDsyncNET’s cloud-based on-call scheduling software delivers four advantages: low set-up fees, simple to learn, a single source of truth, and painless scheduling swaps. Call 888-506-5061 to see how MDsyncNET can help you streamline your hospital’s on-call scheduling.