Solutions // Call Tracking


Outbound Call Metrics

call tracking 1

At-a-Glance Details

MDsyncNET calculates how long it takes to reach the requested staff or group member. Once the correct person is successfully contacted, tracking is closed and stored for future reference. Electronic record storage supports audit and compliance initiatives.

Eliminate Guesswork

Call center staff can see where any given call is in the cycle, ensuring accurate handoff during shift changes. Administrators can identify staff members who are slow to return calls and take action. Correct contact preferences help boost efficiency.
call tracking 2
call tracking 3

Smart On-Call Lookup

MDsyncNET knows who is on call for a specific group, and then serves up the correct contact information. Set up to 8 reminders per call in increments of 5, 10, or 30 minutes. The call center can make comments at each stage of the call process.

The Latest News

MDsyncNET provides timely information and commentary about healthcare staffing challenges and solutions.
K. Brown, CPMSM, CPCS Director, Medical Staff Services
"Our facility began using MDsyncNET as a tool to get away from paper call schedules…
Learn More
Kay Kelly, Credentialing Specialist
“Not only are we helping our environment by saving trees, we have greatly reduced our…
Learn More
Janice A. Krehel, BA, CPCS, CPCSM - Director Medical Staff Services
“Now that we use the MDsyncNet On-Call scheduling module we have virtually eliminated calling errors."
Learn More
1 40 41 42

Let’s Talk Scheduling

Talk to us about the challenges you face today and we’ll show you how MDsyncNET can provide you with solutions for tomorrow. Simply fill out the form below.
Maximizes Your ROI
Reduces Inefficiencies
Single Source of Truth
Real-Time Information
Delivers Immediate Results

Let's Talk Scheduling


© 2022 All Rights Reserved. MDSYNCNET | Privacy Policy & Terms and Conditions

arrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram