MDsyncNET Blog

5 Ways to Streamline Your Hospital–Provider Communications!

The hospital is a busy organization without a doubt. There’s never a dull moment in any department, night or day. Good hospital-provider communication is essential in keeping a hospital administrators on-track with what is happening. Proper communication can also play a vital role in patient satisfaction and the quality care that they receive.

Unfortunately, keeping hospital-provider communication open can be quite difficult at times, especially in stressful situations. Without the proper tools and procedures in place, information can easily slip through the cracks, valuable time can be lost in finding the updated contact information for a provider, and your colleagues can be left out of the loop on important events and information.

Cultivating strong communication amongst providers, medical staff professionals, and other personnel in the hospital doesn’t have to be difficult or cost a lot of time or money. You can create an environment that boasts excellent communication skills while saving valuable time and money with MDsyncNET! See how we can help you below!

Problem #1: A patient is waiting for a gastrointestinal consultation with a certain provider, but after several phone calls, the nurse cannot locate the provider.

Solution: We know it’s frustrating for the wrong provider to be contacted unnecessarily in the middle of the night. That’s why our On-Call scheduling software module and our Directories module are designed to provide accurate, up-to-date schedule and contact information, respectively, for all on-call providers. That means you’ll be able to reach the right provider at the right time for the right patient! These two modules will help you stay updated and improve your accuracy and communication within the organization, keeping your patients safe!

Problem #2: A Medical Staff Services Professional attempts to share an important message or documents with providers to read before an important meeting, but the providers say that they never received the message.

Solution: If you’re tired of hearing, “I didn’t get the message,” then you’ll want to take advantage of our Medical Staff Services module! This module will allow you to post information online and push the information to providers’ smartphones and favorite email software. Enjoy the module’s document sharing feature, which allows authorized people to access, download, and read these documents online in a secure location, 24/7/365. You won’t hear “I didn’t get the message” again.

Problem #3: Several providers, who are members of many different committees in the hospital, are always calling your office to affirm dates of any meetings and agenda content.

Solution: Meetings won’t have to be a mystery with the help of our Committees module. Authorized users will be able to view the schedules, agenda materials, and resources of all committees whenever they wish. Not only will this module simplify the distribution of agendas, outlines, and schedules, but it will also ensure that all members will receive consistent, up-to-date information! The software also boasts multiple layers of security, ensuring that only those you authorize will see this information.

Problem #4: The Joint Commission is coming to the hospital within the hour, and all providers and employees need to be alerted and ready for their arrival.

Solution: No need to run around the hospital making sure that everyone saw the reminders that were posted on the corkboards in the break room. Notify everyone right away with our Broadcast module! Just create a distribution list and dispatch necessary information at the right time! The information will be sent immediately through MDsyncNET to the correct people’s smartphone or email including Mac Mail and Microsoft Exchange. After being notified with our outbound communications, staff will always be able to view vital information and last-minute updates online on any web browser, 24/7.

Problem #5: A specific committee needs to vote on a policy, but only 5 out of 15 people are in attendance to say anything.

Solution: If committee members have to make a decision on a certain policy, they need not be present to do so anymore! With our Forum module, committee members can get online access to discussions about their committee from the convenience of their office or home. They can view responses and vote on favorite replies, giving administrators the ability to make new policies based on greater virtual attendance. Committee members’ valuable feedback will be received regardless of whether they are physical at the hospital or not. Decisions will be made more easily with the Forum module!

If you’re ready to improve your hospital-provider communication and make your organization even more successful, why wait? Just call us today at 1-888-506-5061 or visit us online at to find out more or get started today!

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