Recognizing that physician schedulers are often limited by their software or existing processes, there are two primary strategies to effectively manage on-call physician scheduling after hours or over the weekend.
Achieve your no-patient-waiting strategy with MDsyncNET's simple on-call physician scheduling tools.
MDsyncNET's cloud-based platform simplifies on-call physician scheduling for health systems, hospitals, and clinics.
Streamline Your Communication Flow
Discover unparalleled call oversight with MDsyncNET's Trusted Healthcare Call Tracking Software. Designed for seamless operation, our system empowers call center staff with transparent tracking and efficient communication tools. From streamlined call cycle management to automated reminders and comprehensive integration with your phone directories, MDsyncNET enhances accuracy, compliance, and performance. Gain the insights needed for continuous improvement and ensure the right connection at the right time, every time.
Contact UsDitch the 3-Ring Binder
Streamlined and Transparent
With MDsyncNET call center staff can easily see where any call is in the cycle and can make comments at each stage, ensuring accurate handoffs during shift changes. The system also automatically calculates how long it takes to reach the requested staff or group member, and allows staff to set up to 8 reminders per call in increments of 5, 10,
or 30 minutes.
Contact Us
Uncover Gaps for Continuous Improvement
Once the correct person is successfully contacted, tracking is closed and stored for future reference — perfect for audit and compliance initiatives. MDsyncNET's Trusted Healthcare Call Tracking Software also provides admin-istrators with insights that can help them identify staff members who are slow to return calls or take action, paving the way for improvements in workflows or policies.
Contact Us
Fully Integrated
Because the Call Tracking feature is integrated with MDsyncNET’s comprehensive and flexible Phone Directories, the system knows exactly who is on call for a specific group and displays the correct contact information in real time. And, since contact preferences are brought in automatically, staff know exactly which number to call in a given case.
Contact Us
Best Practices and New Ideas
Get timely information and commentary from industry leaders.
Equity and Efficiency in On-Call Physician SchedulingRead More
In part 1 and part 2 of this of this blog series, I introduced the importance of having a robust policy, ensuring that your on-call physician scheduling software has the flexibility you require, and ensuring transparency with scheduling changes. I’d like to close out this three-part blog series with some tips for achieving equity and […]
Achieve Hospital On-Call Scheduling Transparency and FlexibilityRead More
In part 1 of this blog series introducing hospital on-call physician scheduling software, I wrote about the importance of having a robust policy — one that outlines obligations, scheduling timelines, presence requirements, processes for making updates, consequences for non-compliance, and much more. In this installment, I’d like to share two more tips I’ve learned from […]
Contact Us
Let’s talk
What does simple look like? Schedule a call.
Make the Most of Your Resources
Cut Down on Wasted Time
Leverage a Single Source of Truth
See Real-Time Updates
Get Fast Results
See Our Scheduling Software in Action
MDsyncNET's cloud-based platform simplifies physician on-call scheduling, enabling health systems, hospitals, and clinics to deliver timely, accurate service, ensuring no patient waits for care.