Frequently Asked Questions

Yes, we use SSL encryption, usernames, passwords and other methods. Ask for details.

Our system can be accessed from any web browser with an Internet connection from inside or outside your facility.

There are multiple ways to access MDsyncNET. You can use a username and password or a secure URL link. We can provide you with a URL that you can use as a bookmark in your favorite browser or as a desktop icon that provides instant access. It can also be used to give read-only access to the day’s call schedule from your facility’s Intranet.

Only those users who you authorize can access MDsyncNET.

There are up to eight modules available in your customizable package. Pricing is based on the number of modules selected. During a 30-minute initial consultation, we will together determine how our services best align with and support your organization’s objectives and provide pricing details for your selected package.

Typically, it takes one to two weeks to install your primary physician, administrator, and employee demographic information into MDsyncNET and another one to two weeks to train administrators.

Training is completed via online meeting software. We pick a day or two and ask your colleagues to sign up for a one-hour training session.

Yes – Every night we can get a fresh list of your medical staff information from any primary source, e.g., credentialing software, EMRs, etc.

Yes – Virtually 100% of our customers use the On-Call Scheduling module for more than Emergency Room / EMTALA scheduling. Other uses include, but are not limited to: Admin on Duty, IT, Surgery Scrubs, Residents, Nurses, Physician clinic/offices, snow removal, and more.

Yes – Settings allow for hiding many types of information (e.g. a physician’s personal phone / email) from read-only users.